Services

Best for small teams (5–10 employees)

Includes:

• Structured help desk ticket management
• Unlimited remote troubleshooting
• Email & user support
• Software issue resolution
• Vendor coordination
• Basic security best-practice guidance
• Monthly support summary report

Ideal for businesses that need organized, dependable support without in-house IT staff.

Best for growing teams (10–20 employees)

Everything in Essential, plus:

• Priority response time
• Device onboarding & user setup
• Workflow optimization reviews
• Basic system documentation
• Quarterly IT health check
• Strategic technology guidance

Designed for businesses that depend heavily on technology and require structured oversight.

Best for established teams (20–30 employees)

Everything in Professional, plus:

• Dedicated account oversight
• Proactive system monitoring (if implemented)
• Advanced workflow process consulting
• Security review & recommendations
• Vendor management assistance
• Monthly performance reporting

For organizations that require higher accountability, oversight, and structured IT management.